4. April 2007
Individuelle Kundenbetreuung bei CD Baby
Es ist vielleicht bekannt, dass ich gerne Smooth Jazz mag (was ähnlich wie Jazz insgesamt ein Sammelbegriff für ganz unterschiedliche Sachen sein kann). Neulich hörte ich auf SmoothVibes einen Song und wollte sofort die komplette CD haben. Nun kennt den Kerl und seine CD natürlich wieder mal keine Sauwaren Künstler und Werk den gängigen deutschen Distributoren unbekannt, aber heftiges Googeln führte mich zu einem Anbieter, wo man solche und andere Exoten bekommen kann: CD Baby. Und der ist wirklich interessant. Zunächst mal die Selbstbeschreibung:
- CD Baby is a little online record store that sells CDs by independent musicians.
[In•de•pen•dent: (adj.) Not having sold one's life, career, and creative works over to a corporation.]- We’re just a few people (details here) in a cool Portland, Oregon, CD warehouse that looks like a playground. We listen to every CD we sell before we sell it, so we can help you find other albums you’ll like.
- We only sell CDs that come directly from the musicians. No distributors. Musicians send us CDs. We warehouse them, sell them to you, and pay the musicians directly.
- Cool thing: in a regular record deal or distribution deal, musicians only make $1-$2 per CD, if they ever get paid by their label. When selling through CD Baby, musicians make $6-$12 per CD, and get paid weekly.
- In business, and thriving, since March 1998. We’re the largest seller of independent CDs on the web.
Klingt irgendwie sympathisch. Aber wirklich witzig ist die Mail, die ich jetzt als Versandbestätigung erhielt:
Your CD has been gently taken from our CD Baby shelves with
sterilized contamination-free gloves and placed onto a satin pillow.A team of 50 employees inspected your CD and polished it to make sure
it was in the best possible condition before mailing.Our packing specialist from Japan lit a candle and a hush fell over
the crowd as he put your CD into the finest gold-lined box that money
can buy.We all had a wonderful celebration afterwards and the whole party
marched down the street to the post office where the entire town of
Portland waved “Bon Voyage!” to your package, on its way to you, in
our private CD Baby jet on this day, Wednesday, April 4th.I hope you had a wonderful time shopping at CD Baby. We sure did.
Your picture is on our wall as “Customer of the Year.” We’re all
exhausted but can’t wait for you to come back to CDBABY.COM!!Thank you, thank you, thank you!
Sigh…
–
Derek Sivers, president, CD Baby
Da steckt man $7 Versandkosten doch gerne weg 
Verfasst von Rayson um 20:51 Uhr in der Kategorie Steckenpferde der Autoren (Trackback)
